Pebbles Studios has created this privacy statement in order to demonstrate our firm commitment to the privacy of all our Shoppers and Guests. This privacy policy identifies how we collect, use, and protect the information you provide to us when you use our website, or make a purchase through our Online Store.
Pebbles Studios does not share any information that identifies you or your child to third parties for marketing purposes. Encore Kids Parties has security measures in place that are designed to protect against the loss, misuse, and alteration of the information we collect.
Contacting us
You may contact Pebbles Studios by email or by telephone – all this information is on our website How can I opt-out, opt-in, or update my information for future communications?
-Mail in your request
If you have any questions about this privacy policy, please contact us, a Director of Pebbles Studios will respond to all inquiries within one week.
How information is collected?
Pebbles Studios collects information that you provide to us when you visit our website, such as when you register your party. We also collect information through the use of forms on our Pebbles Studios website, such as the email sign up, contests or party enquiry.
Passive collection
Our Pebbles Studios website may also collect information passively, through the use of cookies. A cookie is a small text file that writes to your hard drive. The cookie file contains your computer’s IP address and a user ID. The user ID links any orders you have placed on our site to your personal information. A user ID has no personally identifiable information attached to it unless you place an order on our site. A cookie is only a text file and cannot read data off of your hard disk or read cookie files created by other sites. Our website uses cookies to enhance guest experience and help us improve our services. For example, we may use cookies to track your activity, such as pages visited and length of visit, and to track any errors that might occur on our website.
What information is collected and how is it used?
You may provide Pebbles Studios with personally identifying information when you visit our website. We may collect and use that information in a number of ways as explained below.
Shopping at our stores
The information collected for the purpose of completing a purchase, including fulfilling a web order, is payment information, billing, and shipping information, such as name, postal address, telephone, and email address. We may also collect date of birth and gender of the recipient.
Reserving a Party
When you reserve or book a party, the information collected – full name of contact and Child, the child who is having a party, age, gender, postal address, phone number ,and email address – is used to complete that party’s reservation. This information allows Encore Kids Parties to confirm the reservation and to contact you if the party would require a change of date. Your credit card type, number,CCV and expiration date are sometimes required for the party deposit.
Thank you notes, special promotional mailers, birthday cards.
When you make a purchase or book a party, we may use your name, postal address, or email address to communicate with you about your purchase and other very exciting things happening at Pebbles Studios. We may use this information to send you flyers, special offers/coupons, birthday cards, and thank you notes.
When you provide your name, address, and email address in any of the ways described above, we may use that information to contact you regarding very special offers, promotions, and events at Pebbles Studios. We may also use aggregated age, gender, and geographic information to understand more about our Customers and Guests. You can always opt out of receiving such communications, as described below.
In addition, you may provide information to us for very special purposes, such as our email list, to tell us how much you enjoyed your Encore Kids Parties experience, or to apply for a job. When you supply information for these special purposes, described below, we use that information only for the purpose for which it is provided.
Our email list
Pebbles Studios maintains an email list to which we send email messages and promotions, if so, it would be no more than twice a month. Those on our subscribed email list also receives our email magasine, which contains information on for example, new characters, craft ideas, potential online contest, children cooking recipes etc. To join the email list we ask for name, email address. We do not use information provided for the email list for any purpose other than to send the email messages
Online contest and sweepstakes
If Pebbles Studios offers an online contest or sweepstakes, for the purpose of contacting the winner, we collect first name and email address. If there are prizes in several categories, we may also collect age or birth date.
Testimonials and guest submissions
If a Guest sends us a testimonial about our products or their experiences, we ask only for first name, city and state to potentially share on our socials.
Applying for a job
If you find a job position that interests you, you are encouraged to send an email to us. We ask that you provide as much information about yourself as possible, including your full name, address, home phone, email address and age (if under 18). This information is forwarded to a Director, depending on the position. Applications for individuals not hired are kept on file for one year.
How is information shared with third parties?
Pebbles Studios does not share the personally identifiable information it collects with any third party for marketing purposes. We may share anonymous, aggregate information concerning the demographic makeup of our customers to marketing partners. Further, we may share information with service providers-that is, organisations that provide services to support events, such as a mail processing company, payment processing companies, and market research firms. All such service providers are bound by contract to refrain from using Account Shopping or Guest information for any purpose other than providing the service to Pebbles Studios. We also may share information at the request of law enforcement authorities, when ordered to do so by a court, or when required to assert or protect our legal or intellectual property rights.
How can I opt-out, opt-in, or update my information for future communications?
Email us to opt-out of receiving communications from us at any point.
The Director
Pebbles Studios respects your privacy and we will do our best to earn and keep your trust. All personal information you share with us is treated with the utmost care.
